Privacy Policy — Mahadev Trading Pty Ltd

Last updated: 1 January 2026

1. Introduction

Mahadev Trading Pty Ltd (ABN 97 699 077 284) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or engage with our services.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) set out in that Act.

2. What Information We Collect

We may collect the following types of personal information:

Contact details — your name, email address, phone number and organisation name when you contact us via email or our website.
Business information — details related to your trading or supply chain requirements, including billing and shipping addresses.
Website usage data — non-identifying information such as browser type, pages visited, time spent on pages and referring URLs, collected through cookies and similar technologies.

3. How We Collect Information

We collect personal information when you:

Send us an email to [email protected]
Submit an enquiry through our website
Communicate with us by phone, post or in person
Visit our website (automated analytics data)

4. How We Use Your Information

We use your personal information for the following purposes:

To respond to your enquiries and provide information about our services
To facilitate trading, supply chain and logistics arrangements
To comply with legal and regulatory obligations, including know-your-client and anti-money laundering requirements
To improve our website and service offering
To send occasional communications relevant to your business relationship with us

5. Disclosure of Information

We may disclose your personal information to:

Third-party service providers who assist us in operating our business (e.g. freight forwarders, customs brokers, IT providers)
Government or regulatory bodies as required by Australian law
Professional advisors including accountants and legal counsel

We will not sell, trade or rent your personal information to third parties for marketing purposes.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These measures include secure servers, access controls and encryption where appropriate.

7. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

8. Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate information. To make a request, please contact us at [email protected].

9. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us with details of your complaint. We will investigate and respond within a reasonable timeframe. If you are dissatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: [email protected]
Website: mahadevtradingpty.site
ABN: 97 699 077 284